Progress
It’s PROGRESS!! YIPEEE!!
More complex,
More sophisticated,
More complications,
More discombobulation.
It’s PROGRESS!! YIPEEE!!
Spend happy hours
On your phone,
Ringing up to have a moan.
The joys of changing
Annually
As prices zoom and crises loom
Regularly.
All so easy!
As the internet flutters in and out,
Phone signals fade
And battery dies.
No time to report the fault!
Listening to the asinine lady,
Lingering in the queue
Wondering what to do
To query the whats and whys.
It’s PROGRESS!! YIPEEE!!
More complex,
More sophisticated,
More complications,
More discombobulation.
It’s PROGRESS!! YIPEEE!!
Opher 2.1.2024
I wrote this poem while waiting in a queue to talk to someone at British Gas about a colossal bill I have just received.
So far it has taken me all morning. I’m in a queue with a repetitive piece of annoying ‘music’ and some infuriating stupid recorded woman regularly breaking in to tell me not to wait but to do the impossible on line!
I have waited for over half an hour – three times! I have got through three times and been cut off three times. I’m on the fourth call now – two hours later!!
I tried the online option. That failed.
I now have an internet failure, no house phone, a stressed state, high blood pressure and I’m sitting here while the battery on my phone drops steadily, waiting…. Waiting…… waiting…….
That ‘tune’ is driving me mad. The voice breaking in to tell me to do things on line and asking me how they can help, is even worse.
Life used to be easy!!
We have moved house and have to wrap up every service and reopen new ones. The complexity is enormous. Every one of them seems to have a glitch that requires time and incessant queueing.
Madness!!


